Privacy Policy

Last Updated: March 18, 2026

At Skynova Ayurveda, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website skynovaayurveda.com and make a purchase. Please read this policy carefully.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, billing and shipping address.
Payment Information: Transaction details processed through secure payment gateways (we do not store card details on our servers).
Device and Usage Information: IP address, browser type, operating system, referring URLs, and pages visited on our site.
Order Information: Products purchased, order history, and communication preferences.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations, invoices, and shipping updates
Respond to customer service inquiries
Send promotional offers and newsletters (with your consent)
Improve our website, products, and services
Comply with legal obligations
Prevent fraud and ensure website security

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Shipping Partners: To deliver your orders (e.g., courier and logistics companies).
Payment Processors: To securely process your payments (e.g., Razorpay, UPI services).
Legal Authorities: When required by law or to protect the rights of Skynova Ayurveda.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and analyze site traffic. You can choose to disable cookies through your browser settings; however, this may affect certain features of our website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology. However, no method of electronic transmission or storage is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data (subject to legal requirements)
Opt-out of marketing communications at any time
Lodge a complaint with a relevant data protection authority

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our website is not directed to children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with their information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at:
Email: support@skynovaayurveda.com
Phone: +91 95612 04040
Address: Skynova Ayurveda, Maharashtra, India